The Sales Associate helps customers find the houses best suited for their unique lifestyle and needs, and the Associate stands in for Sales Consultants when necessary. This position is a front-line ambassador for Holt Homes and represents the company with the highest level of integrity, character, professionalism, courtesy, and ethics.

Company Values

  • Honesty – We say what we’ll do and do what we say
  • Support – We express empathy, nurture growth, offer help, and accept help
  • Efficiency – We don’t cut corners, but cut waste and find the best way
  • Responsiveness – We recognize possibilities and respond to change, learn from mistakes, and communicate promptly
  • Improvement – We innovate endlessly

Qualifications

  • High school education completed
  • Required to have a Real Estate License in Oregon and Washington
  • Minimum of 1 year of home sales experience preferred
  • Current working knowledge of residential construction is preferred
  • Ability to perform physical requirements of job, including but not limited to, standing, walking, sitting, stooping, and talking
  • Must be able to meet customers in adverse weather at sites
  • Valid driver’s license and a reliable vehicle to drive to various communities
  • Proficient knowledge of Microsoft Suite (Word, Excel, PowerPoint, and Outlook), and internet-based programs such as Microsoft Edge or Google Chrome
  • Experience with Sales Simplicity and Smartsheet preferred
  • Ability to multi-task, prioritize, and complete tasks in an efficient manner

Skills

  • Ability to learn new software and programs quickly
  • Excellent communication skills, both verbal and written, in the English language
  • Memorable customer service skills with the ability to de-escalate high-tension interactions with homebuyers
  • Strong follow-up skills
  • Ability to work independently as well as in a group setting
  • Adapt to an ever-changing environment

Responsibilities

  • Stand in for Community Sales Consultants (Site Leads) when they are on vacation or are out sick
  • Stay current in the industry through outside education and company training opportunities
  • Maintain a comprehensive understanding of the construction process and stay current on all construction products and applications
  • Explore and resolve concerns for what the customer wants, in a way the customer appreciates
  • Demonstrate the models and options that will help improve the customers’ lifestyles
  • Support customers as they narrow down their home search, while guiding them to a final purchasing decision
  • Follow up with potential home buyers through virtual, remote, and in-person conversations and appointments
  • Expedite the resolution of customer complaints and problems to maximize satisfaction
  • Make sure Site Leaders are up to date with current customer information when they return
  • Input data into Sales Simplicity and Smartsheet to organize and track the process of individual sales
  • Work closely with the Transactions Team to process sales agreements and electronic paperwork in a timely manner
  • If possible, participate and attend all community promotions and marketing events in your region
  • Generate inventory home option packages when requested
  • Assist Appraisers in ensuring accurate appraisals on your homes by providing appropriate data and closing information

Work Environment

  • Regularly uses a computer with repeated movements to enter data, differentiate between colors, shades, and brightness, and read from a computer screen for extended periods of time
  • Continuously will sit, stand, walk, stoop, and talk

Medical Benefits

  • Health, dental, and vision insurance per full-time employee
  • Rightway for personalized healthcare support
  • Employer paid Life Insurance, long term disability insurance, and Accidental Death and Dismemberment Insurance per full-time employee
  • Medical and Dependent Care Flexible Spending Accounts
  • Family Medical Leave
  • Employee Assistance Program
  • Monthly Wellness Reimbursement

Financial Benefits

  • $1,000 per home closed in commission
  • Maximum bonus potential of $10,000 annually, paid on a quarterly basis
  • 10 paid holidays yearly
  • Company laptop
  • Company provided cell phone
  • Well-retire 401(k) Financial Advisor
  • Employer contributes 4.5% into each employee’s 401(k)
  • Reimbursements for mileage, parking and public transportation
  • Education Assistance Program
  • Home Purchase Program
  • Employee Referral Program